Kirk Drake is the author of ‘CU 2.0: A Guide for Credit Unions Competing in the Digital Age’ as well as Ongoing Operations, where he focuses on helping credit unions stay protected using the cloud.

Valerie Alexander is a globally renowned speaker on the topics of happiness in the workplace, the advancement of women, and unconscious bias. She is also a best-selling author, screenwriter, and director. Valerie is recognized as an expert on Happiness and Inclusion.

Ed Brenegar is a keynote speaker and leadership consultant focused on teaching people to become people of leadership within their workplace and social circles.

Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. He is a customer service and customer experience (CX) expert, an award-winning keynote speaker, and New York Times and Wall Street Journal bestselling author. Shep is an international leading authority on customer service, customer experience, and loyalty in business.

Tim David is a professional speaker and bestselling author. He is an entertaining speaker who helps people use the advanced communication skills of a magician and mentalist, primarily good old-fashioned human connection, to become more influential.

Ginger Johnson is a connecting expert, speaker, trainer, and author. She frequently works with established and emerging agencies and organizations using her extensive knowledge of human connection to evoke positive change and mindset in a disconnected environment. Ginger’s mission is to build a connected world, one remarkable person at a time, on purpose and with purpose.

Mark Barden is a popular speaker and skillful facilitator, expert at helping teams work together to create genuinely breakthrough thinking. He is a Partner in the highly-regarded consulting firm eatbigfish, who coined the term challenger brand in the influential book Eating The Big Fish. Mark is also the co-author of the book A Beautiful Constraint: How to Transform Your Limitations Into Advantages, and Why It’s Everyone’s Business.

Rock Thomas is a bestselling author and motivational speaker with over 30 years of experience in personal development and coaching. He is the host of the top-rated Rock Your Money, Rock Your Life Podcas. From humble beginnings on a small Canadian farm near Montréal, Rock became a self-made millionaire and devoted himself to helping others unleash their financial freedom and fulfillment.

Robert L. Jolles is a sought-after speaker, sales and training expert, and five-time bestselling author. He has spent over thirty-five years teaching, entertaining, and inspiring audiences worldwide. His books include How to Change Minds, Why People Don’t Believe You, and Customer Centered Selling have been featured in USA Today, Harvard Business Review, and Publisher’s Weekly and have been translated into over a dozen languages.